Wish Coordinator (Salaried Full-Time, Non-Exempt)

Company: Make-A-Wish Alabama
Location: Auburn
Posted on: January 24, 2025

Job Description:

REPORTS TO: Director of Mission DeliveryTERRITORY: Central Alabama Counties: Sumter, Greene, Hale, Choctaw, Marengo, Bibb, Perry, Dallas, Wilcox, Butler, Lowndes, Autauga, Chilton, Coosa, Elmore, Montgomery, Crenshaw, Pike, Bullock, Macon, Barbour, Russell, Lee, Chambers, TallapoosaLOCATION: Central Alabama (Montgomery/Auburn), home-basedJOB SUMMARY: This position is responsible for coordinating the wish experience within the policies and procedures established by the National Office and the local Make-A-Wish Alabama chapter. Responsible for managing all aspects of designated wishes and ensuring: (1) the child's wish is safe and appropriate; (2) the wish is magical and care-free for the child and family; and (3) the proper policies and guidelines of the Foundation and chapter have been followed.BENEFITS (at no cost for employee)Medical, Dental, VisionShort-Term, Long-Term, Life Insurance401k & 5% match after 90 daysFlexible work schedulePaid Vacation TimePaid Sick TimePaid HolidaysSALARY: $40,000sNo phone calls or emails outside of the hiring platform please. Attention to this detail is extremely important.JOB RESPONSIBILITIESMaintains sensitivity and confidentiality to families being served by the FoundationCommunicate with health care professionals, volunteers and family members to ensure each wish proceeds in the best interest of the child, and ensure all required authorizations are received.Ensure a quality wish experience for every child served. Coordinate all specific aspects involved with the wish, including but not limited to: transportation, accommodations, services, assisting chapters, medical equipment, liability forms, itineraries packets, and mailingsCompletion of assigned wishes in a timely manner to meet chapter goalsDevelop strong relationships with vendors/donors chapter-wide to secure in-kind donations for wishesApprise Director of Mission Delivery of unusual wish situations as they ariseUpdate and keep current wish database and equivalent electronic files on each childAssures timely reconciliation of wish cash and assigned credit card chargesEstablish a budget for each assigned wish, track its financials, and reconcile all wish expenditures for completed wishes.Perform other duties as assigned by Director of Mission DeliveryMust be local to the Auburn/Montgomery metro areaPassion for the Make-A-Wish missionIntegrity, maturity, and ethical awarenessAbility to make sound decisions in a quick timeframeAbility to work with diverse groups of peopleTeam player with a sense of humorAbility to shift between multiple projects while managing caseloadAbility to work under pressure and deadlinesAbility to lift up to 30 lbs.Minimum of 2-4 years relevant experienceHealthcare and/or non-profit experience is a plus, as is Bilingual (Spanish)Organized, self-motivated and committed individual who can work in a client-oriented environment while working in a remote settingAn entrepreneurial spirit; a highly-driven, energetic, detailed individual with a roll-up-the-sleeves yet disciplined work styleExcellent verbal, written and presentation skillsExcellent computer skills required (Word, Excel, Outlook, and PowerPoint); Salesforce experience is a plusRegular travel throughout the Central Alabama region with occasional statewide travel required; valid driver's license requiredWillingness to work nights/weekends as necessaryBENEFITS (at no cost for employee)Medical, Dental, VisionShort-Term, Long-Term, Life Insurance401k & 5% match after 90 daysFlexible work schedulePaid Vacation TimePaid Sick TimePaid HolidaysNo phone calls or emails outside of the hiring platform please. Attention to this detail is extremely important.PIa56ff0d44aab-25660-36560312

Keywords: Make-A-Wish Alabama, Montgomery , Wish Coordinator (Salaried Full-Time, Non-Exempt), Other , Auburn, Alabama